This online community is moving to a new home, here’s our new address https://healthunlocked.com/mencap
We’d really like you to come with us to this new community. As you can see there isn’t much on there yet – please feel free to post a hello, story or question.
You will need to register again to use the new community but it is really easy. Just use this link to register.
You can use the new community in just the same way as FamilyHub. The community is a safe place for anyone with an interest in learning disabilities to share stories, ask questions, and get support from other parents, families, siblings, friends or people with a learning disability.
Choosing a username when you register
When you choose your new username:
- Please don’t use your full name or anything that could identify you
- You don’t need to keep your current FamilyHub username – be creative, try a new one.
When you register for the new online community you will be registering with HealthUnlocked (rather than just with one community). This means that there will already be a lot of usernames taken so please don’t worry if you current FamilyHub username is not available.
What is the community called?
We’re also dropping the name FamilyHub it has caused a lot of confusion (there is a Samsung fridge with the same name ). The new online community is called Mencap’s online community.
Why is the community moving?
Many people have been in touch to say how difficult they find it to use FamilyHub (particularly registering). We know that there are lots of people who want to join but get so frustrated that they give up without ever getting in!!!
So, we looked at other communities to see how we could make it better. HealthUnlocked stood out as the way forward. The communities on there (as there are lots from loads of different charities) are very easy to use.
We also asked Amy, who is our digital assistant and has a learning disability, to have a go at using HealthUnlocked and she found it much more accessible.
How does HealthUnlocked work?
They simply host the community for us. This means we have more time to work on the actual community.
There are lots of online communities on there so you can join more than one – all using the same login. You register with HealthUnlocked and they keep your contact details. Mencap will be able to message you using community but we won’t have your email address.
For more info see our new online community guidelines.
The new community is ready to use so please post on there from now on. FamilyHub will close early June. If there are any posts you want to keep a copy of please make sure you copy them before the end of May 2019.