Has anyone any experience of using this lanyard at UK Airports?
My local airport INVERNESS gave me one for my son who is autistic to use when I asked for assistance to get through security recently. It worked a treat as all the staff recognised it and we were fast tracked through avoiding the stress which my son finds difficult.
I had read about this lanyard which is supposed to be available at all UK airports and is endorsed by the Civil Aviation Authority.
On my return to Inverness from Heathrow T5 last week my son was wearing his again but staff there had no idea what it was all about! The hanging about whilst they tried to sort this out caused the stress we were trying to avoid😩Anyone else had similar experiences?
Hi. I think all airports have their own versions of this so perhaps yours wasn’t recognised. Bit of a pain I know. Shame they can’t all agree on a scheme so you don’t need to get more than one.
Manchester airport seem to have one with sunflowers on so not sure if it is the same one you had. There is a photo of it on here: https://www.manchesterairport.co.uk/help/special-assistance/hidden-disabilities/
Also a shame if some staff don’t know what it means. Heathrow might need to spruce up their staff training.
The sunflower one is the standard lanyard and is the one we had!
I think T5 need to invest in some staff training too! They assured me today that their staff had all been trained to recognise it but clearly that message hadn’t reached everyone!!
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